Over the past five years, I’ve been working for the startup, Jitjatjo, where I was responsible for consistent design and adding product features across the platform, as well as ensuring technical inputs were in line with regulatory requirements.
What’s Jitjatjo? It’s “a workforce management solution for gig workers in the hospitality space”. Basically, a multi product solution for talent to find work, managers to post jobs and agencies to assign their workforce. Three main products focus on achieving this: Flex, OnDemand and Agency Network. The fourth product, Dash, is the back-end admin tool used to collate all the data from each product.
⚠️ There’s quite a lot to take in below. I’d be happy to take you through my work on a call and dive further into the details of my work. ⚠️
The app used for workers to find & manage their gigs. Click through to view figma links with prototypes.
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On-boarding
The ability for a worker to create an account. Broken up into different stages to make the process as smooth and simple as possible.
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Gig Invites
The process of receiving an invite, viewing the job details (time, payment, location, outfit etc.), accepting or rejecting the gig.
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Active Gig
The start to finish process for an active gig.
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Past Gig
The ability for a worker to view all their past gigs worked for their own records.
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Future Gigs
The ability to see the gigs a worker has accepted and details of those gigs.
The app used for managers to post jobs and find workers. Includes a mobile and web version of the app.
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On-boarding
The onboarding process for a manager to set up their business.
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Dashboard
The ability for managers to view all relevant information regarding their business activities. Gig fulfillment progress. Gigs currently active. Gigs that have been recently closed.
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Create a Booking - Desktop
The create booking flow allows a manager to define the details of a job, which then can be sent out to workers. The flow is extensive but allows for full control over a job, and positions particulars.
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My Team
The ability for managers to add individual workers to their My Team list in order to make assigning workers to jobs repeatable.
The app used for recruitment agencies to access gigs and assign workers.
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On-boarding
The ability for agencies to sign up to the Agency Network platform.
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Workforce
The ability for agencies to add and view their workers on the platform.
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Past Jobs
The ability for agencies to view their past jobs they have assigned workers to.
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Active Job
The ability for agencies to view a current job in progress and the workers assigned.
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Future Job
The ability for agencies to view a future job and assign workers to them.
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Dashboards for Days
Designing visualisation of data pieces in order to track past performances, view trends and cater towards future goals.
The back-end app used to house all information on applicants, workers, venues, gigs, payments, etc.
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Applicant Pages
The ability to see each applicant and their status.
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Interview Hub
The ability to see scheduled interviews for applicants and approve or deny their application.
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Talent Details Pages
The ability to see all workers (referred to as ‘talent’) within the system.
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Past Jobs
The ability to see all past jobs within the system.
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Active Jobs
The ability to see all active jobs within the system.
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Future Jobs & Assigning Workers
The ability to see all future jobs within the system.
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Calendar View
The ability to see all jobs within the system and their fill rate. Expanding a day allows further job details to be viewed and take action on.
Odds and ends
All the pieces that make up the entirety of the Jitjatjo apps. Including the entire design systems.
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Desktop Web Library
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Mobile Web Library
